QUICK FAQ’s

 

WE’VE ANSWERED A FEW FREQUENTLY ASKED QUESTIONS BELOW WHICH COULD ASSIST YOU DURING YOUR ONLINE SHOPPING EXPERIENCE WITH US.

IF YOU NEED FURTHER ASSISTANCE, KINDLY WRITE TO US VIA OUR CONTACT US PAGE OR CALL US ON  +918828119992 (BETWEEN 10.30 AM TO 6.00 PM IST EXCEPT SUNDAYS AND PUBLIC HOLIDAYS)

ABOUT THE PRODUCTS

OUR GARMENTS DO NOT HAVE A SINGLE SOURCE OF ORIGIN OR COMPLETION. DEPENDING UPON THE WEAVING AND BLOCK-PRINTING PROCESS, THEY TRAVEL THROUGH THE WORKSHOPS OF NUMEROUS CRAFTSMEN ACROSS INDIA DURING THE COURSE OF THEIR INCREDIBLE JOURNEY.

TO KNOW MORE ABOUT THIS TOPIC, KINDLY CLICK TO READ OUR PRODUCT JOURNEY.

FABRIC SHRINKAGE & COLOUR BLEEDING

ALTHOUGH WE MAKE IT A POINT TO ENSURE THAT ALL OF OUR FABRICS & GARMENTS ARE PRE WASHED & PRESHRUNK, SOME OF THE FABRICS MAY SHRINK FURTHER AND A FEW COLOURS MAY YET BLEED AFTER WASHING DUE TO THEIR INNATE CHARACTERISTICS. WE DO NOT OFFER ANY GUARANTEE FOR THE SAME.

RUB-FAST COLOURS

DYES LIKE INDIGO & COLOURS FROM IKKAT FABRICS MAY TRANSFER UPON CONTACT BUT CAN BE EASILY REMOVED ON WASHING.
PLEASE AVOID WEARING THESE GARMENTS WITH LIGHT-COLOURED CLOTHES.

OUR GARMENTS ARE STYLED FOR A COMFORTABLE FIT AND OUR SIZES MAY DIFFER FROM YOUR REGULAR BRAND. KINDLY CHECK THE SIZE GUIDE OF EACH PRODUCT FOR REFERENCE.

IF YOU ARE STILL NOT SURE OF YOUR SIZE, DROP US AN EMAIL AT [email protected] OR GIVE US A CALL ON +91 9930035322 (BETWEEN 10.30 AM TO 6.00 PM IST EXCEPT SUNDAYS AND PUBLIC HOLIDAYS)AND WE’LL BE HAPPY TO HELP.

WE PRIDE OURSELVES IN SHOWCASING AN EXTENSIVE RANGE OF PRINTS & PATTERNS AND HENCE TRY TO INTRODUCE NEW STOCKS (ONLINE & RETAIL) ALMOST EVERY FORTNIGHT!

HONEST PRICING

BY HONEST PRICING, WE MEAN THAT EVERY TIME YOU PURCHASE A PRODUCT FROM US, YOU PAY FOR THE CRAFT AND NOT THE BRAND. OUR PRODUCTS COME TO YOU DIRECTLY FROM THE MAKERS WHO CREATE THEM, WITH NO MIDDLEMEN INVOLVED. WE ALSO DON’T INVEST EXTENSIVELY ON MARKETING BECAUSE WE BELIEVE THAT OUR FINE QUALITY AND VIBRANT PRINTS SPEAK FOR THEMSELVES. FURTHERMORE, WE NEVER MODIFY PRICES OR OFFER STEEP DISCOUNTS JUST TO GARNER INTEREST. EVERYTHING IS PRICED AT EXACTLY WHAT IT SHOULD BE. NOT MORE, NOT LESS.

AT COTTON COTTAGE, WE DON’T JUST CREATE CLOTHING BUT ALSO NURTURE INDIA’S INDIGENOUS CRAFTS THEREBY ENSURING THAT OUR MASTER ARTISANS EARN THE RIGHT VALUE FOR THEIR SKILLS & EFFORT. THIS FORMS THE CORE OF ALL OUR PRICING. EVERY PRODUCT IS PRICED BASED ON THE MATERIALS, EFFORT, AND OTHER RESOURCES REQUIRED TO CREATE IT.

WE WORK HARD TO ENSURE THAT ONLY THE BEST AND FINEST OF OUR CRAFT REACHES YOU. OUR TEAM TRAVELS ALL ACROSS INDIA TO FIND THE RIGHT MATERIAL AND ARTISANS FOR ALL OUR COLLECTIONS. BE IT A THREAD OR A DYE, A WEAVE OR A PRINT, WE ONLY USE THE BEST MATERIAL AVAILABLE TO GIVE YOU THAT SIGNATURE COTTON COTTAGE FEEL. EVEN AFTER OUR PRODUCT IS READY, WE DO A RIGOROUS CHECK TO ENSURE THAT IT HAS BEEN CREATED TO PERFECTION.

BLOCK PRINTING

BLOCK PRINTING IS A PROCESS IN WHICH DESIGN-CARVED WOODEN BLOCKS ARE USED TO PRINT FABRICS. IT IS ONE OF THE EARLIEST PROCESSES OF PRINTING AND IS KEPT ALIVE BY TRADITIONAL ARTISAN COMMUNITIES TODAY.

JUST LIKE THE TRADITIONAL CRAFT, EVERY PRINT BY COTTON COTTAGE IS AN AUTHENTIC BLOCKPRINT. WE CONCEPTUALIZE ORIGINAL DESIGNS WHICH ARE THEN CARVED ONTO WOODEN BLOCKS. FOR EVERY PRINT, WE SELECT THE RIGHT FABRIC AND PREPARE THE RIGHT DYES. OUR ARTISANS MAKE USE OF THESE TO PRINT THE FABRICS BY HAND INSTEAD OF ANY MACHINES OR TECHNOLOGY. THE ENTIRE PROCESS IS NOT JUST IN TUNE WITH TRADITION BUT ALSO WITH NATURE. VARIOUS FACTORS LIKE THE PLACE OF ORIGIN, THE INTENSITY OF HEAT AND WIND, WATER, ETC IMPACT THE FINAL LOOK OF THE FABRIC. WE WORK WITH ALL THESE ELEMENTS TO BRING YOU A TRADITIONALLY HANDCRAFTED PRODUCT.

THE TINY IMPERFECTIONS VISIBLE IN THE PRINTS ARE A GREAT WAY TO RECOGNIZE AN AUTHENTIC BLOCK PRINT. SINCE ALL THE PRINTING IS DONE BY HAND, THESE MINUTE IRREGULARITIES BEAR THE SEAL OF AUTHENTICITY AND HUMAN EFFORT. IN THE CASE OF SCREEN OR COMPUTER PRINTING, THE DESIGNS ARE MONOTONOUS AND IDENTICAL.

WE HAVE A HUGE NETWORK OF CRAFTSMEN ALL ACROSS INDIA WHO ARE MASTERS IN THE CRAFT OF BLOCK PRINTING. OUR CREATIVE TEAM IS ALWAYS ON THE SEARCH FOR FRESH IDEAS AND DESIGN CONCEPTIONS. TOGETHER, OUR CREATIVE TEAM AND OUR CRAFTSMEN WORK REGULARLY TO CREATE AN EVER-RENEWING COLLECTION OF PRINTS.

MISCELLANEOUS

YES! AS A PART OF OUR COMPANY POLICY, WE DO NOT STORE ANY USER DATA EXCEPT PERSONAL INFORMATION PROVIDED
AT THE TIME OF PLACING AN ORDER.

WE ABSOLUTELY DO NOT STORE ANY CREDIT / DEBIT CARD OR OTHER FINANCIAL DATA UNDER ANY CIRCUMSTANCES.

OUR ONLINE STORE IS SECURED AND WE HAVE PARTNERED WITH CCAVENUE (www.ccavenue.com) SECURE PAYMENT GATEWAYS.

KINDLY CLICK TO READ OUR PRIVACY POLICY AND COMPANY TERMS & CONDITIONS IN DETAIL.

NOTHING IS MORE IMPORTANT FOR US THAN TO RECEIVE YOUR FEEDBACK, COMPLAINTS OR SUGGESTIONS, ANYTHING THAT WILL HELP IMPROVE YOUR SHOPPING EXPERIENCE.

KINDLY MAIL US ON [email protected]  

WE LOOK FORWARD TO HEARING FROM YOU.

WE HAVE NO PLANS OF COMPROMISING ON OUR QUALITY BY OFFERING UNWARRANTED DISCOUNTS TO COMPETE WITH TRADITIONAL MARKETPLACES.

WE PRIDE OURSELVES IN BEING HONESTLY PRICED FOR THE AUTHENTICITY AND QUALITY OF PRODUCTS WHICH WE OFFER.

HOWEVER, WE MAY OFFER SEVERAL TIME-SPECIFIC ONLINE SALES, ALONG WITH OTHER OCCASIONAL DISCOUNTS, EXCLUSIVELY FOR OUR LOYAL CUSTOMERS.

IF YOU NEED FURTHER ASSISTANCE, KINDLY EMAIL US ON [email protected] OR CALL US ON +91 8828119992.